About & FAQ | Sugarfaced Bay Area

About SugarFaced

SugarFaced Bay Area is a home-based bakery (Permit #: PT0330291) creating custom cakes, handcrafted desserts, and Filipino-inspired favorites for celebrations of all kinds. From custom wedding and birthday cakes to cookies, brownies, cinnamon rolls, ensaymada, and specialty desserts, everything is made in small batches with a focus on flavor, creativity, and making your celebration a little sweeter.

What started as a love for baking has grown into a menu that mixes familiar favorites with new flavors and a little Filipino influence along the way. Whether you're ordering a custom cake, picking up a monthly drop, or planning desserts for an event, the goal is simple: make something you'll actually be excited to eat.

Welcome to SugarFaced Bay Area

Hi, I’m Cherilyn, the owner and baker behind SugarFaced Bay Area, a permitted home-based Cottage Food Operation Permit #: PT0330291.

What started as a love for baking turned into something much bigger. I love creating desserts that feel special, whether it’s a custom cake for a milestone, a box of cookies for a weekend treat, or Filipino-inspired sweets that bring a little taste of my culture. I’m drawn to flavors that are familiar but still a little unexpected. You’ll find classics alongside flavors like ube, guava, matcha, mango, and other combinations I genuinely enjoy creating.

For me, it’s not just about making something that looks good. I want it to taste just as good as it looks. Every order is made with care, attention to detail, and plenty of testing and perfecting behind the scenes. SugarFaced is my creative outlet, my small business, and something I’m continuing to build one order at a time.

What SugarFaced Means

SugarFaced is more than just a name. To me, it represents that moment when dessert completely wins you over.

It’s the smile after the first bite. The frosting on your lips. The powdered sugar, chocolate, crumbs, or buttercream that somehow ends up on your face because the dessert was just that good. That feeling is what inspired SugarFaced.

I wanted a name that felt fun, memorable, and a little indulgent because dessert should feel like a treat. It should make you happy, bring people together, and give you something to look forward to.

That’s what I want every SugarFaced order to feel like. Something beautiful, something memorable, and most importantly, something worth getting a little SugarFaced over.

Thank you for being here and supporting my little corner of the Bay Area.

Cherilyn
Owner & Baker
SugarFaced Bay Area

Frequently Asked Questions

How far in advance should I place a custom order?

We recommend submitting custom cake and event inquiries at least 2–3 weeks in advance whenever possible. Larger weddings, tiered cakes, and event orders may require additional notice. Availability varies, so earlier is always better. Last-minute orders may be accepted depending on the schedule.

Do you offer gluten-free or nut-free options?

Some items may be available with gluten-free or other ingredient modifications depending on the order. However, SugarFaced operates in a kitchen that handles common allergens, including wheat, milk, eggs, soy, peanuts, and tree nuts, so we cannot guarantee that any product is completely free from cross-contact. Please include any dietary or allergy concerns with your inquiry.

How do dessert drops work?

SugarFaced Drops are limited, small-batch dessert releases featuring rotating flavors and seasonal favorites. When a new drop is announced, orders can be placed until the preorder window closes or items sell out. Pickup details and dates will be listed with each drop.

Do you make wedding and birthday cakes?

Yes! SugarFaced creates custom cakes for birthdays, weddings, showers, anniversaries, graduations, and other celebrations. Submit a Custom Order Inquiry with your event date, serving size, flavors, design ideas, and inspiration photos to get started.

Do you require a deposit for custom orders?

Yes. A 50% non-refundable deposit is required to reserve your date. Your order is not confirmed until the deposit has been received. The remaining balance is due 7 days before your scheduled pickup or delivery date. Orders placed within 7 days require payment in full.

Do you offer pickup and delivery?

Pickup is available for all orders. Local delivery may be available for an additional fee depending on the date, order size, and delivery location. Delivery availability will be confirmed during the ordering process.

Can I send inspiration photos for my cake?

Absolutely. Inspiration photos are helpful for communicating the style, colors, and overall look you're going for. SugarFaced will use them as inspiration while creating a design for your order rather than making an exact copy of another baker's work.

Can I customize flavors or desserts?

Customization depends on the type of order. Custom cakes and event orders offer more flexibility, while Monthly Drops and Dessert Club boxes feature predetermined menus and are generally not customizable.

How do I place a custom order?

Start by submitting the Custom Order Inquiry form with your event details. We'll review your request and follow up with availability, pricing, and any additional questions. Submitting an inquiry does not reserve your date.

What happens if I need to cancel or change my order?

A 50% non-refundable deposit is required to reserve your date. We understand that plans can change, so deposits may be transferred to a future order when enough notice is provided.

14+ days before your order date: Your deposit may be transferred one time as a credit toward a future SugarFaced order. The credit must be used within 6 months of the original order date and is subject to availability.
Less than 14 days before your order date: The deposit is forfeited and cannot be transferred to another order.
Within 7 days or after production has begun: All payments made toward the order are non-refundable.
Rescheduling: Your deposit may be transferred to a new date one time when at least 14 days' notice is provided and the new date is available.
Special-order items: Costs for custom toppers, edible images, specialty ingredients, florals, rentals, or other items purchased specifically for your order are non-refundable and will be deducted from any applicable credit.

The remaining balance is due 7 days before your scheduled pickup or delivery date.